Patients are completely responsible for all their charges. We bill the patient’s Primary and any Supplemental Insurance as a courtesy. At Suburban, we will make all the efforts to make sure we properly bill the insurance with all the needed information. Patients will be billed for any denials and their portion of the charges monthly. Patients are highly encouraged to follow up with their insurance to understand their portion of the bill. In case of any financial hardship, payment arrangements can be set up with our office. The decision will be based on a case-by-case basis and proven financial hardship. If no payment is received for the patient’s portion after 2 attempts, the patient's outstanding dues will be sent to a 3rd party collection agency. All subsequent appointments will be canceled and no future appointments will be given.
No-show charges- At Suburban we value our patient’s time and to be fair to all our patients, a fee of $25.00 will be charged if the patient does not show up for their appointment. Our office will make every attempt to remind your appointment ahead of 48 hours. In case of any emergency or if you do not make it to the appointment, you must contact our office within 24 hours to reschedule. No Exceptions.
All Copays must be paid at the time of service.
If you have any questions about your statement please send an email to SMWC9500@gmail.com .
